Home Care Package- Joining the Liberty Family!

 

A benefit of your Home Care Package is that you can choose a provider who best meets your goals and needs. So you can move your package management to Liberty to take advantage of our flexible and Livin’ Well approach.

It’s not a difficult process but you do have responsibilities to advise your current provider that you intend to make a change. We will do all we can to make it a smooth transition for you.

 

Here’s how it works:

  1. Advise your current provider that you are wanting to move your Home Care Package to Liberty
  2. Your current provider will agree to a date to cease your services and notify My Aged Care
  3. Your current provider will tell you how much you have remaining in your budget ( check the details as there may be an exit fee)
  4. My Aged Care will send Liberty a referral and we will contact you to arrange your Livin’ Well Support Plan and Service Agreement to get you up and running from the date your old provider ( We will handle any of the fiddly bits together)
  5. Services are implemented and you have joined the Liberty

Behind the scenes we will work with your old provider to make sure you are getting a continuity of service by smoothing out any bumps in the road.

Liberty Community Connect has a passion to ensure that our clients are treated with utmost respect.

Image result for telephone Call 07 5578 1668 and ask for Rowena, we would love to be part of your support team.