Home Care Package- Joining the Liberty Family!
A benefit of your Home Care Package is that you can choose a provider who best meets your goals and needs. So you can move your package management to Liberty to take advantage of our flexible and Livin’ Well approach.
It’s not a difficult process but you do have responsibilities to advise your current provider that you intend to make a change. We will do all we can to make it a smooth transition for you.
Here’s how it works:
- Advise your current provider that you are wanting to move your Home Care Package to Liberty
- Your current provider will agree to a date to cease your services and notify My Aged Care
- Your current provider will tell you how much you have remaining in your budget ( check the details as there may be an exit fee)
- My Aged Care will send Liberty a referral and we will contact you to arrange your Livin’ Well Support Plan and Service Agreement to get you up and running from the date your old provider ( We will handle any of the fiddly bits together)
- Services are implemented and you have joined the Liberty
Behind the scenes we will work with your old provider to make sure you are getting a continuity of service by smoothing out any bumps in the road.
Liberty Community Connect has a passion to ensure that our clients are treated with utmost respect.
Call 07 5578 1668 and ask for Rowena, we would love to be part of your support team.